Quality Policy

DC Print is dedicated to ensuring that our printed products meet our customers' requirements, and do so by making sure that we agree fully what our customers want, then apply rigorous processes to make sure we deliver both in terms of product and service.
We believe in the concept of the customer and the supplier working together in pursuing this policy and continually striving for improvements in quality. All the company's employees must have a positive commitment to quality and respond quickly and effectively to achieve the performance standards required of them to get it right first time.
The quality policy is based on these following fundamental principles.
The definition of quality is conforming to requirements having specified very carefully the needs of our customers and giving due account of our own processes and to that of our suppliers.
The system of Quality Management concentrates on prevention, looking at our processes, identifying the opportunities for error and taking action to eliminate them.
The measurement of quality is the cost of non-conformity and the eventual cost of getting it right.
The quality policy means that the company’s processes will be monitored and maintained in a continuous improvement programme, enabling us to offer customers reliability, flexibility, honesty, approachability, creativity and the ability to produce an appropriate quality product at the right price and time.